We ask that all clients follow PLATEFIT etiquette
to ensure that every member of our community has a positive experience.


Grip-soled socks are required for all classes (including Recovery/CelluliteFIT) for safety and hygiene reasons


Classes are non-refundable and non-transferable. Please note the expiration date on all purchases. There is no roll-over for classes on recurring memberships.


PLATEFIT welcomes ClassPass clients for classes throughout the week! Classes booked through ClassPass must be changed/cancelled through ClassPass if needed. Good news: PLATEFIT does not charge late cancel or no show fees to ClassPass clients; please defer to ClassPass cancellation policies. Our studio is not able to switch ClassPass classes or mark you present for a class you did not attend as we must adhere to the policies set forth by ClassPass. Please contact ClassPass customer service if you have any questions about your account.


  • Classes are to be reserved and paid for in advance to guarantee a spot in class.
  • You have up to12 hours before class to change or cancel a class to avoid being charged a late fee
  • Any cancellations after the 12 hour mark will be considered a "Late Cancel".
  • Clients with any recurring membership will be charged $15 for each "Late Cancel" class.
  • Any "Late Cancel" classes will be returned to your monthly recurring membership as long as the $15 late fee is charged.
  • A "Late Cancel" will result in loss of class if you purchased a single class or class package.
  • Transferring from one class to another will result in a late fee and/or lost class for any switches done after the 12 hour cancellation window, unless the class being vacated is not full.


  • We allow a grace period of 3 minutes. Please call the studio if you are running late and we will hold your spot up to 5 minutes
  • Arrival after 3 minutes, without calling ahead, may result in the loss of your spot in class if a Waitlist client is present.  
  • Calling ahead ensures holding your spot for up to 5 minutes, but arrival after that may result in the loss of your spot in class if a Waitlist client is present.
  • Admittance to class after 10 minutes is strictly prohibited for safety reasons.


  • If a class you'd like to take is full, we encourage you to sign up for the waitlist!
  • If a spot opens up, you will be added to class and will receive email confirmation.
  • You are responsible for all classes you are added to from the waitlist.
  • If you no longer want a spot in the class, please remove yourself from the waitlist.
  • Please make sure you are subscribed to class confirmation emails from us to receive waitlist notifications